Assist –
Travel / Transport
Reliable travel support for appointments, work, study and participation in the community.
Transport support is planned around where you need to go, your mobility requirements, your preferred routines and the level of assistance included in your NDIS plan. We discuss the journey with you in advance so important details such as pick-up locations, accessibility, equipment, timing and destination requirements are understood before travel begins.
Support may be used for appointments, employment, study, shopping, social activities and other approved community participation. Depending on your goals, assistance can also focus on building confidence with travel planning, learning familiar routes, understanding timetables or developing greater independence when using community and public transport options.
What we can help with
Travel with confidence
From planning the route to arriving safely, support is organised around your schedule and destination.
Appointments
Planned transport and agreed assistance for health, therapy and other appointments.
Work and study
Reliable travel support for employment, training, education and regular commitments.
Essential errands
Support to travel to shops, banks and other essential community services.
Community activities
Travel assistance for social, recreational and community participation.
Route planning
Plan timing, stops, accessibility and suitable travel options before leaving.
Public transport skills
Practise routes, timetables, ticketing and safe public transport routines where suitable.
Accessible journeys
Consider mobility equipment and agreed assistance when planning each trip.
Pick-up coordination
Clear confirmation of pick-up points, destination details and expected return times.
Our approach
Planned around your day
Good transport support is punctual, clearly communicated and matched to your mobility and participation needs.
Journeys are confirmed in advance
Accessibility needs are considered
Your preferred routines are respected
Travel goals can build over time
How it works
Simple steps to get started
Get in touch
Tell us what support you are looking for and what matters in your everyday life.
Plan together
We discuss your goals, support needs, schedule and the details of your NDIS plan.
Start your support
A consistent team provides the agreed support in line with your service agreement.
Review and adjust
We check what is working and update the support when your goals or circumstances change.
Ready to get started?
Let’s talk about the support that fits your life.
Ask questions, check whether this service matches your plan and discuss the next practical step with our team.
Support matched to your goals and plan
Flexible scheduling discussed with you
Respectful and culturally responsive practice
Clear service agreements and regular reviews